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Switching from CHIEF to CDS?

Our CustomsClear software is already integrated with HMRC's Customs Declaration Service (CDS) - designed to make submitting your own customs declarations easier whilst reducing your costs, streamlining your processes, and minimising delays.

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Import and export with ease

We know moving your goods to and from the EU can often be a challenge. It’s the added cost, the extra paperwork, and the uncertainty about where your goods are in the customs process at any given time. We get it. That’s why we built CustomsClear.

Smart software. Big benefits.

Reduce costs

Reduce the cost of importing and exporting by removing the need for a third party to get goods cleared to and from the UK and choose from straightforward pricing plans with no set-up costs or hidden fees.

Simplify processes

No customs knowledge necessary, CustomsClear helps you easily submit import and export declarations online with the help of quick tips and our help desk available.

Avoid delays

Real-time feedback from HMRC and visibility into your declaration status allows you to action requests quickly to keep goods moving.

Don't miss out on free CustomsClear

Get unlimited access to CustomsClear for 30 days. Try out the software and submit customs declarations directly to HMRC, with no customs expertise required and no set-up costs or hidden fees.

Proudly supporting UK businesses alongside:

Explore the declaration checklist

Before you submit import and export declarations, there are a few things you should know. That’s why we’ve put together the CustomsClear declaration checklist of basics to help you get started.

Is CustomsClear for you?

CustomsClear is for UK businesses looking for a simpler, alternative way to create import and export declarations to trade with EU businesses*

CustomsClear is for you if you're:

Importing or exporting goods between businesses in the EU using standard (full) declarations

Moving your goods via road transport through RoRo (Roll-on/Roll-off) ports operating the Goods Vehicle Movement Service (GVMS)

Importing your goods through ports using the pre-lodgement model, meaning that goods arriving need to have a submitted customs declaration in advance of boarding on the EU side.

Intending to release your goods to free circulation

GVMS ports we serve​

Frequently asked questions

These FAQs give a general summary of the key considerations for businesses trading with the EU. They are not specific to any one type of goods or business scenario and this information is no substitute for professional advice.

Customs Handling of Import and Export Freight (CHIEF) is a HMRC system used for processing electronic customs declarations in the UK. All businesses submitting import customs declarations should now do so via CDS. All export declarations should be submitted via CDS from 30th November 2023 when CHIEF is due to close.

The Customs Declaration Service (CDS) is HMRC’s new digital system that supports making import and export declarations when moving goods into and out of the UK. From 30th November 2023, CDS will replace CHIEF for import and export declarations.

Customs Handling of Import and Export Freight (CHIEF) is being replaced by the Customs Declaration Service (CDS). CDS is a resilient, reliable, system which is adaptable to the future needs of businesses. Find out more about the transition here: https://www.gov.uk/government/publications/customs-declaration-service-communication-pack/key-differences-between-chief-and-the-customs-declaration-service–2#:~:text=Customs%20Handling%20of%20Import%20and,system%20is%2030%20September%202022.

Exporters and declarants can use CHIEF for the submission of export declarations until 30 November 2023. Beyond this date, businesses should submit all import and export declarations to HMRC via CDS, unless HMRC have specifically granted an extension to your business.

Businesses can register for CDS using the link below. Once registered, you will also be able to access your CDS Financial Dashboard: https://www.gov.uk/government/collections/customs-declaration-service

This publication has been written in general terms and we recommend that you obtain professional advice before acting or refraining from action on any of the contents of this publication. Deloitte LLP accepts no liability for any loss occasioned to any person acting or refraining from action as a result of any material in this publication.

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Enjoy your first 30 days for free

Once you’re signed up and onboarded to CustomsClear, your 30 days of free access starts.

During that time, you can submit unlimited declarations and access to the CustomClear support team.

At the end of the free 30 days, you will be asked to select a subscription.